Privacy Policy

At Sanzi, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, shipping address, phone number, and payment details when you place an order or create an account.
• Non-Personal Information: We may also collect data that does not identify you personally, such as browser type, device information, and website usage patterns through cookies and analytics.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your order or account.
• To send promotional materials, newsletters, or updates if you opt-in.
• To improve our website, products, and services based on user feedback and behavior.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers to help us operate our business, such as payment processors, shipping companies, and marketing services. These third parties are required to protect your information and use it only for the purposes for which it was shared.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccuracies in your information.
• Opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@sanzi.uk